Frequently Asked Questions

Q. You’re ready to Join a REVOLUTION!

EMFs stands for electromagnetic fields or frequencies.

Electromagnetic fields are invisible waves of energy that generate radiation.

Exposure to man-made EMFs, has been found by a number of independent, non-industry funded scientists and doctors to be detrimental to health.

Link to EMF Studies

Q. How can I protect myself? 

Download our Free E-Book for more tips

Q. How do Qi devices work?

Waveguard devices work by depolarizing the man-made EMFs in our environments to drastically reduce EMF radiation.

Natural EMFs are not polarized, but man-made EMFs are. Exposure to these polarized man-made EMFs can cause issues for every single cell in your body, impacting your health at every level.

By depolarizing this harmful man-made EMF radiation, we can help to reduce the adverse health impact of the electrosmog we find ourselves in.

Q. What is depolarization?

Imagine a man-made EMF being like an ultra-focused ‘wave’ beam. When you depolarize this focused wave beam, its charge gets dispersed into a wider area, reducing the strength of the radiation (AKA the ‘field strength’). Now depolarized, this EMF is less harmful and cannot cause the same damaging effects to our bodies or cells.

Q. What are the Reported Benefits of Qi Technologies?

Imagine a man-made EMF being like an ultra-focused ‘wave’ beam. When you depolarize this focused wave beam, its charge gets dispersed into a wider area, reducing the strength of the radiation (AKA the ‘field strength’). Now depolarized, this EMF is less harmful and cannot cause the same damaging effects to our bodies or cells.

Q. What studies have been done?

Waveguard has over 25 independent scientific studies, more than any other EMF protection device.

You can see an overview of the research here and can download each study to dive deeper.

Q. Refund Policy

There is a 30 day return policy on the Qi-Technologies, to give you the opportunity to try it out. You can read our refund policy here.

Q. Why does your refund policy say to be eligible for a return, your item must be unused?

Please feel free to try out any of the Qi Devices for 30 days. If you are not totally satisfied, you can return it within the 30 day window of delivery. For this particular product, it does not need to be "unused".

Q. Is there a warranty or guarantee on Qi-Technologies® products?

There is a 2 year warranty. This warranty excludes damage caused by you as a result of impact, fall or manipulation of the devices (e.g. by opening, repair attempts or changes to the devices), external influences such as cold or water damage.

Q. When will the Qi-Me be back in stock?

We are estimating April 2023 for the new generation of Qi-Me.

Q. How long does it take to start working?

Qi-Me - Immediately

Qi-Shield - Immediately (5ft/ 1.5m radius) and increases the protection field after one hour in the same place to (8ft / 2.5m radius)

Qi-Home - 12hrs to build full protection

Qi-Max - 24hrs to build full protection

Q. What is the radius of coverage for each device?

Qi-Me: 3.2 ft. horizontally and vertically

Qi-Shield: 8.2 ft. horizontally and 5.2 ft. vertically

Qi-Home Cell: 24.6 ft. horizontally and 16.5 ft. vertically

Qi-Max Cell: 164 ft. horizontally and 115 ft. vertically

For the total diameter of coverage simply double the values above.

Q. What is the width and height of the working area of protection for each Qi-Technologies® device?

When stationary, the Qi-Shield provides an EMF protection field of 8 ft. radius (16 ft diameter) in width and 5 ft. radius (10 ft. diameter) in height. When mobile, the Qi-Shield provides an EMF protection field of 5 ft. radius (10 ft. diameter) in width.

The Qi-Home Cell creates an EMF protection field of 25 ft. radius (50 ft. diameter) in width and 16.5 ft. radius (33 ft. diameter) in height, protecting your family against mobile phone radiation, WiFi, electrical frequencies, electro-magnetic frequencies.

The Qi-Max Cell creates an EMF protection field of 164 ft. radius (328 ft. diameter) in width and 115 ft. radius (230 ft. diameter) in height, protecting your family, workplace and business against mobile phone radiation, WiFi, electrical frequencies, electro-magnetic frequencies. This is the most powerful Qi-Technologies product.

The first generation Qi-Me is unique as it provides a sphere working area of protection. The sphere of protection that the Qi-Me provides is 3.2 ft. in radius (6.4 ft. in diameter). The new Qi-Me will work differently regarding the shape of the protection field - info coming soon.

Q. Will it affect the function of my wireless devices?

Qi Technologies offer protection against EMFs without interfering with your wireless devices. This means that you can continue using your phone, laptop, WiFi router, etc as normal, all whilst experiencing effective 5G/WiFi/EMF defense.

With that being said, even with the Qi Technology, we still recommend practicing good tech hygiene. Download our free Ebook for easy things you can do now to protect you & your families health.

Q. How do I know if it is actually working? How can I test the effectiveness?

Track your sleep 7-10 days before and after receiving your Qi Device using any of the following:

Questionnaire questions cover: Headaches, migraines, pressure, Sleeping difficulties or insomnia, Racing or irregular hearing, Fatigue, Tinnitus, Dizziness, Vertigo, Shortness of breath, Joint pain, Chemical sensitivity, Stress and anxiety, Depression, Concentration difficulties, Tingling sensation in fingers, A feeling like your skin is 'crawling', energy levels, brain fog, mood

Q. What’s the difference from a pendant or sticker I see at a lower price?

Other devices claim to harmonize the EMF, which is different from depolarizing. These may work to a certain extent in a different way on a smaller scale, but make sure to look at the studies and see the exact findings.

Qi Technologies are the only devices on the market that use depolarization, and have over 25 independent, non-industry funded, scientific studies to back it up.

Q. Why does my EMF meter not change when testing the area around my Qi-Technologies® device?

Qi Devices work by depolarizing the man-made EMFs in our environments. This makes the working area “biologically safer” - it does not stop EMFs, it is simply mitigating the effects on the body. Therefore, you will still get a reading on an amateur meter.

Q. When will my Qi Device arrive if I place my order today?

You can expect your device to be delivered in about 3-5 business days.

Our fulfillment operates Monday - Friday. Orders placed over the weekend will go out Monday morning. Daily timeline cutoff is 2pm EST. If you place an order prior to this time, it will go out the same day. After this time it will go on the shipment on the following day.

Q. How long do the different Qi devices last?

It depends on the Qi liquid's interaction with the EMF, the more EMF around, the more of the Qi liquid is being used. For example, if there are less than 10 sources of wifi in your home, the Qi-Me and Qi-Shield should function optimally for 3-5 years. If you have more wifi than that, the function of the Qi liquid would diminish at a faster rate. Also take into account your living environment such as apartments, neighbors wifi, cell towers nearby, etc. as well as any future potentially stronger roll outs such as 6G and beyond.

Lifespan of each:

The Qi-Me and Qi-Shield will last up to 5 years, but we do not offer recharge on these smaller devices. Instead, we are happy to offer a discount on your next device purchase.

The Qi-Home Cell and Qi-Max Cell will last up to 8 years, before needing to be recharged.

Q. Will my device be using up any of the lifespan from the time of production to the time I receive it?

The lifespan can be calculated starting on the date of shipment. At our warehouse, the Qi-Home and Qi-Max are stored in an inactive position, on their side. The Qi-Me and the Qi-Shield do not have an “inactive” position, but are stored in a controlled environment, away from any EMF source; therefore will not use any significant amount of Qi liquid during storage.

Q. How do I recharge my Qi-Technologies® device?

There are a couple of ways to recharge your Qi Device: firstly, you can recharge smaller Qi Devices (such as the Qi-Me and Qi-Shield) on your Qi-Home Cell or Qi-Max Cell. To do this, simply place the Qi-Me or Qi-Shield on the Qi-Home Cell or Qi-Max Cell and leave it there for 24-48 hours.

The second option is to send your device back to the manufacturer in Germany and they will recharge it for you for a service fee. You can get in touch with us at the time and we'll help you to organize this.

Please note the manufacturer does not offer recharge on The Qi-Me and Qi-Shield. Instead, we are happy to offer a discount on your next device purchase.

Q. How much is the service fee to recharge my Qi-Technologies® device?

Exact cost is not calculated until the device is delivered and inspected, but you can expect it to be approximately 10% of the product price, for recharge including shipping.

Please note the manufacturer does not offer recharge on The Qi-Me and Qi-Shield. Instead, we are happy to offer a discount on your next device purchase.

Q. What is the turnaround time for recharging Qi-Technologies® products?

It takes approximately 2 weeks for Qi-Technologies® to recharge a Qi device once received. The recharging takes place in Germany, so the complete turnaround time would need to include additional shipping time to and from Germany.

Q. What is meant by ‘Safe Distance to Technology’?

'Safe distance to technology' is the distance we recommend keeping your Qi-Technologies® device away from any EMF source. EMF sources include electrical wiring in the walls, phones, laptops, etc). Safe distance is as follows:

Qi-Me: at least 1 ft. / 30cm

Qi-Shield: at least 1 ft. / 30cm

Qi-Home Cell: at least 1.6 ft. / 50cm

Qi-Max Cell: at least 3.3 ft. / 1m

If you place your Qi device too close to an EMF source it will hinder your Qi device’s ability to create a working area of protection (and therefore stop your Qi device from working to its full effectiveness).

Q. How can I energize and restore drinking water with my device?

To enjoy the benefits of Qi enriched water, we recommend that you place a glass of water next to your Qi-Home Cell / Qi-Max Cell device before you go to bed at night, and consume the following morning. Any water within the area of coverage will benefit from Qi enrichment.

Click here to view the study done by Dartsch Scientific on the Qi-Home Cell & water quality.

Please note the Qi-Shield, Qi-Home Cell, and Qi-Max Cell have a beneficial effect on water. The Qi-Me does not have this ability.

Q. Do Qi-Technologies® devices have a beneficial effect on food?

Yes, Qi-Technologies® devices have an advantage in food. Just as Qi-Technologies® devices restructure water, the water in the food is also restructured, making it more digestible and durable.

Q. My Qi-Shield has developed lines / black marks on the copper. Is that normal?

It's perfectly normal for your Qi-Shield to develop grey/black lines around it - it is simply an effect of the material used. The Qi-Shield is coated with a diffusion-open lacquer so that the surface is not isolated (this is because it is beneficial for your skin to directly touch the copper due to its antimicrobial properties). When your skin touches the Qi-Shield the lines will develop overtime. This has no negative impact on the functioning of the device.

Q. How do I clean my device?

Qi Devices can be dusted with a dry or slightly damp microfiber cloth, but this should just be pure water (no cleaning sprays). You can polish the wood, and we would always recommend a gentle and natural polish, like pure beeswax. Over time, the copper may develop faint lines - the alloy uses a diffusion-open lacquer so that the surface is exposed, ensuring the skin still makes direct contact with the copper. The surface may become discolored or such lines may appear, however this has no negative impact on the functioning of the device.

Q. Can I bring a Qi-Technologies® device into an Infrared Sauna?

No, please do not take any Qi-Technologies® devices into any type of sauna. Qi-Technologies® devices are designed for temperatures up to 104° F, whereas saunas are typically much hotter than this.

Q. What is the temperature range that Qi-Technologies® devices can be kept in?

The Qi-Shield, Qi-Home Cell and Qi-Max Cell can be exposed to temperatures down to 5° F. The Qi-Me can be exposed to temperatures down to 32° F. It is recommended that Qi-Technologies® devices be kept in temperatures between 41° F and 104° F. Falling below or exceeding this temperature range can lead to damage and thus impair the functionality. Strong fluctuations in humidity should also be avoided as both the lid and the base are made of wood, and humidity changes can cause cracks in the wood which will affect the aesthetic of the device (but will not affect the functionality).

Q. Can pregnant women and babies use Qi-Technologies® devices?

Yes - Qi-Technologies® devices have no negative impact on babies or pregnant women.

Q. I have Electromagnetic Hypersensitivity (EHS), which Qi-Technologies® devices would you recommend?

Our company founder, Tara, is sensitive to EMFs, and in her journey of wellbeing found that Qi-Technologies® devices were the most helpful at alleviating her symptoms. You can read about her story here.

For those with EHS, we would recommend the Qi-Shield for protection whilst you’re on-the-go, and the Qi-Home Cell or Qi-Max Cell for protection in your home, depending on the size of your home. You can read more about which device to choose here.

Orders placed outside of the US

Customers in Germany can place orders here.

Customers in the UK can place orders here.

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